Affordable Internet Options from Cox | Low-Cost Internet (2024)

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Wifi and internet are two different things. Wifi is an alternative to cables connecting devices. Wifi gives you wireless access to the internet from anywhere in your home via a modem, which translates the signal from Cox. The wifi router distributes your internet connection through your home so all your devices can communicate with each other and the internet.

As with most services you sign up for, you are making a commitment. This commitment is known as a term agreement, which is an agreement between us and you that provides you certain price savings for internet by sticking with us for a certain period of time. If, for any reason, you are not satisfied with your service within the first 30 days of your agreement, we offer a hassle-free 30-day money-back guarantee. This means, if you cancel within your first 30 days, there will be no early termination fee (ETF). To do this, please call our Cox Customer Care team at the number located on your bill. After your first 30 days have passed, you will be charged ETFs if you cancel your Internet service before the agreement is over. There are no ETFs for cancelling TV, Phone, or Homelife Automation. Homelife Security with Starter Equipment Kit requires a separate 2-year term agreement with ETFs. If you are not interested in a term agreement, we do offer month-to-month Internet plans for an additional small monthly fee. In the event you want to change services or equipment covered by a term agreement you can do so without incurring ETFs, but such changes will affect your rates and discounts. We want you to be completely satisfied with our services so please contact our Cox Customer Care team by chat or phone if you have any questions or want to make any changes to your account.

Two things matter as it relates to the speed of your internet connection: the download speed and the upload speed. Download is the speed at which your computer receives data from the internet. In general, when you browse a webpage, you pass a very small amount of data to the web called a request and the web page and all of the assets are downloaded to your computer. Upload is the speed at which your computer sends data to the internet (or cloud). This is mostly relevant when you are uploading pictures or videos from your computer to someplace on the internet. Generally, upload speeds are slower than download speeds as more customers have the need for downloading information from the internet, like loading web pages, streaming videos, etc. Download and upload speeds are both measured in megabits per second (Mbps). Check out our speed test for an accurate assessment of your current internet connection.

Pay for internet service before you use it with StraightUp Internet. Prepaid internet is similar to prepaid calling cards or cell phones. Pay in advance for 1 month at a time for a $50 flat fee, modem and taxes included, and get 1.25 TB of data each month. Visit our StraightUp Internet page for more information.

With Connect2Compete, ConnectAssist, or StraightUp Internet one wifi modem rental is included with the monthly package charge (may include refurbished wireless gateway). For Connect2Compete and ConnectAssist equipment must be returned on service cancellation. Additional equipment is extra, but if you would like to use your own device or upgrade to a Panoramic Wifi modem, you’ll need to place your order online, then Contact us.

To use your Cox Starter Internet package as wifi, you will need to add our Panoramic Wifi gateway or provide your own wifi router. Learn more about Panoramic Wifi and how it can help you get wall-to-wall, whole home wifi coverage. In certain cases, Panoramic Wifi Pods, sold separately, may be required for extended coverage.

To get more detail on Cox services you may be interested in, or to sign up, you can call to speak to an agent. Contact us for more information.

Cox participates in Lifeline for telephone in California, Louisiana and Oklahoma. Cox participates in Lifeline for phone and broadband in select rural areas. Visit cox.com/lifeline to learn more.

The CARES Act provides a subsidy of up to $40.00/mo. for eligible households identified by a participating school district or government organization. Visit our CARES Act page for more information.

Families with K-12 children who are eligible for the National School Lunch Program, SNAP, and/or TANF; who receive Tenant-Based Vouchers, Project-Based Vouchers or Section 8 Project-Based Rental Assistance (PBRA); and/or who live in Public Housing, are eligible for Cox’s Connect2Compete discounted Internet service offer.

You are eligible for the service if you participate in one of the following government subsidy programs: SNAP, TANF, Head Start, WIC, Low Income Home Energy Assistance Program (LIHEAP), certain Public Housing, Pell Grant, Veterans Pension, certain Tribal Programs, Supplemental Security Income (SSI), and certain state Medicaid programs (see cox.com for list of currently eligible states). You will need to provide proof of eligibility. The ConnectAssist program, including eligibility criteria, package details, and pricing may change over time. Customers may become ineligible if eligibility criteria change or customers are unable to verify, on an annually recurring basis, eligibility based on the current list of eligible programs.

The Emergency Connectivity Fund (ECF) is a government assistance program from the FCC that requires customers to be identified by a participating school or library.Home internet for eligible ECF households is offered at $30.00/mo. (billed to the school or library) with a $20.00 one-time modem purchase and, if needed, a $100 professional installation. Visit Cox Home Connectivity for Education for more information.

To get more detail on Cox services you may be interested in, or to sign up, you can call to speak to an agent. Contact us for more information.

Broadband Facts Label or Broadband Consumer Labels are an easy way for you to understand what’s provided in various internet service plans. Structured like a nutrition label, the Broadband Facts Label (BBFL), includes clear, easy-to-understand information about your services, internet speeds, and other information. While the Broadband Facts Label is an FCC requirement, it also aligns with Cox’s commitment to being transparent about our pricing. We hope the label helps you better understand your internet services and pricing. See Internet Service Disclosures and https://www.cox.com/residential/support/understanding-the-broadband-facts-label.html for more information.

Pay for internet service before you use it with StraightUp Internet. Prepaid internet is similar to prepaid calling cards or cell phones. Pay in advance for 1 month at a time for a $50 flat fee, modem and taxes included, and get 1.25 TB of data each month. Visit our StraightUp Internet page for more information.

Yes, your StraightUp Internet service includes a dual-band wifi modem, so you can get reliable wifi around your home.

It’s easy with our pay-as-you-go internet service. Log into My Account on Cox.com to add another month.

Yes! Log into My Account on Cox.com and signup for EasyPay.

Connect2Compete is a program to provide home Internet service for families. It is not a school program and is not endorsed or required by your school. Your school is not responsible for Connect2Compete accounts. No school funds were used for this notice.

To get more detail on Cox services you may be interested in, or to sign up, you can call to speak to an agent. Contact us for more information.

ConnectAssist is available to households currently participating in one of the following programs: SNAP, WIC, certain Public Housing, Pell Grant, Veterans Pension, Certain Tribal Programs, Supplemental Security Income (SSI)

• Click here to view ConnectAssist document examples
  The attached examples are a guide for the information required to approve your application(s). Most benefits are state dependent and not all documents will look the same as the examples shared

Connect2Compete is available to households with at least one K–12 student who currently participate in one of the following programs: National School Lunch, SNAP, TANF, Head Start, WIC, Low Income Home Energy Assistance Program (LIHEAP), Public Housing

• Click here to view Connect2Compete K-12 document examples
• Click here to view Connect2Compete Govt document examples
  The attached examples are a guide for the information required to approve your application(s). Most benefits are state dependent and not all documents will look the same as the examples shared

"No term agreement" means no minimum term period requirement and no early termination fees. May not be combined with other offers or discounts. Advertised rate and taxes vary by service location. Not all services available everywhere.

Use of a Cox-approved DOCSIS 3.0 or higher cable modem is required for internet service. Uninterrupted or error-free internet service, or the speed of your service, is not guaranteed. Actual speeds may vary based on type of equipment used, environmental and structural conditions in your home, number of users and other factors. Maximum available speeds may vary depending on service area. For more information on Cox Internet, see Cox Internet Service Disclosures.

All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage and are subject to the Cox Acceptable Use Policy (including Cox’s right to terminate service for abuse of network). Data usage in excess of plan for Connect2Compete, ConnectAssist and StraightUp Internet is not subject to overage fees. Unused data does not roll over. Data plans and overage policies are subject to change. For more details on data plans and data usage, see cox.com/dataspeedplans and cox.com/datausage.

Additional services and equipment can be added at then-current regular rates but a credit check and/or deposit may be required. Rates and discounts subject to change when adjusting or removing services or equipment.

Congress has not approved additional funding for the ACP. Beginning in June 2024, customers will no longer see the ACP subsidy on their bill.

May was the last month of the ACP subsidy, with a partial subsidy amount of $14 (instead of $30). Those on Tribal lands received $35 (instead of $75). Congress did not allocate additional funding for this program, which had over 23 million households participating. Cox was actively advocating to Congress for continued support.

Cox remains committed to providing customers with affordable internet and connectivity options. We continue to offer a wide range of Internet speeds and prices, including our low-cost affordability tiers Connect2Compete and ConnectAssist. We also have great offers on Cox Mobile that when combined with Cox Internet can lead to significant savings on customers' overall telecommunications services.

If you were enrolled in ACP through Cox, we will work with you to find the right solutions for your household. For more details, see cox.com/acp

Not available in all areas. Speeds up to 100 Mbps download / 5 Mbps upload. Uninterrupted or error-free service, or speed of service, not guaranteed. Actual speeds vary. Access via wifi may result in reduced Internet speeds due to type of equipment, environmental or structural conditions in your home, number of users and other factors. Learn more at www.cox.com/internetdisclosures. Price includes taxes. Initial monthly service fee includes one-time equipment Starter Kit (new or refurbished wifi modem, co-axial and ethernet cable, and instructions); subject to limited 90-day warranty; additional equipment extra. Service/Starter Kit non-refundable; not eligible for Cox 30-Day Money-Back Guarantee. Pricing and policies subject to change. Services subject to Cox StraightUp Internet Customer Agreement (including arbitration provisions) ( cox.com/SUI-agreement), and other policies ( cox.com/policies). Other restrictions may apply.

Available to residential customers in Cox service areas who meet eligibility criteria. Connect2Compete provides low-cost home Internet service for families with K-12 children who participate in an eligible government assistance program (the National School Lunch Program, SNAP, TANF, Low Income Home Energy Assistance Program (LIHEAP), Women, Infants and Children Program (WIC), Head Start; those who receive Tenant-Based Vouchers, Project-Based Vouchers or Section 8 Project-Based Rental Assistance (PBRA); and/or who live in Public Housing). Program, including eligibility criteria, package details, and pricing may change over time. Visit Cox.com/C2C for more information. Monthly package price includes Connect2Compete Internet service (speeds up to 100 Mbps download/5 Mbps upload) and one Wifi modem rental (new or refurbished wireless gateway). Equipment must be returned on service cancellation. Pricing, packages, and policies are subject to change. Price excludes professional installation, additional equipment, applicable taxes, and other fees, which are subject to change. Includes Cox Wifi Hotspot access (see www.cox.com/hotspots). Customers who are no longer eligible will be required to choose a different package to continue service. Other restrictions may apply. Connect2Compete is not a school program and is not endorsed or required by your school. Your school is not responsible for Connect2Compete accounts. No school funds were used for this notice.

Available to residential customers in Cox service areas who meet eligibility criteria. ConnectAssist provides affordable home Internet service for customers who have household income less than 200% of Federal Poverty Guidelines or participate in an eligible government assistance program (SNAP, Head Start, Women, Infants and Children Program (WIC), certain Public Housing programs, Pell Grant, Veterans Pension, certain Tribal Programs, Supplemental Security Income (SSI)) and certain state Medicaid programs. Program, including eligibility criteria, package details, and pricing may change over time. Customers may become ineligible if eligibility criteria change or customers are unable to verify, on an annually recurring basis, eligibility based on the current list of eligible programs. See cox.com/connectassist for more information. Monthly package price includes Internet service (speeds up to 100 Mbps download/5 Mbps upload) and a free wifi modem rental (new or refurbished). ConnectAssist Internet only (no wifi modem) or upgrade to Panoramic Wifi also available. Rented equipment must be returned on service cancellation. Pricing, packages, and policies are subject to change. Price excludes professional installation, additional equipment, applicable taxes, and other fees, which are subject to change. Includes Cox Wifi Hotspot access ( www.cox.com/hotspots). Customers who are no longer eligible will be required to choose a different package to continue service. Other restrictions may apply.